This is a very personal message, so please bare with me.

It was all ticking along, but in hindsight, we were in the eye of a storm.

Do you ever have a word for the year that gives you focus and direction?

When the lion roared, everything went silent while everyone listened in anticipation.

It was 2 days before we were due to close up for the Christmas holidays when a tweet went out that got the ball rolling on our biggest project yet.

There was so much change - and most of us are very uncomfortable with change.

She didn't receive a single phone call or email from the office.

We let our creative juices flow and came up with ideas that not only fit in with our quarterly themes, but also helped grow the business.

Debbie knew that something had to change, and 2011 was the year for it. The time had come to leave home.