Frequently Asked Questions

A domain name is the actual address or URL used to find or view your website. It is the name of the websites and starts with www. In Australia it usually ends in although there are many different options such as or even for registered organisations. Australian domains are usually registered for 2 years at a time, while .com domains are registered on an annual basis. WRD can register your domain name and send you reminders as to when it needs to be renewed.


Email hosting is a service that we provide where you have a domain name but might not have a website. Through our email hosting we can set you up with an email address and use our server to direct the emails through to you. This means that you do not have to use a generic email such as gmail or hotmail as your business email, but rather have a professional email address that matches your domain name. Our email hosting also includes WebMail, which gives you access to your email from any computer that has access to the internet, anywhere in the world.


CMS stands for Content Management System. By having a CMS built into the back end of your website you give yourself far more flexibility over the management of your website. You will be able to update text and images, load photos to galleries (if you have them on your site) and add additional items such as videos or links to interesting websites.


Copyright is the legal right that creators have to prevent others from copying their creative works without their permission. Copyright is a form of intellectual property that protects a variety of creative works such as design, literature, photography, music, drama, art and recordings. The original creator has the ownership of these creations and therefore the right to determine who may use, profit from or adapt their work to other forms. Where most people are guilty in breaching copyright is by taking images off the internet and using them without permission. This is why we always recommend that clients take their own photos or use images that are purchased from an image library. Read more on Copy Right.



Website hosting simply put is similar to renting a house or office space. Once the website has been built it contains a lot of files, images and text. All of these elements have to be put somewhere for people to be able to see them and access them as part of your website. For this service we use web-hosting servers that for an annual fee will store all of those files on their server for you. WRD can assist with your website hosting and offers an additiona service where we back your website up to our servers as added security.


A responsive website is designed to automatically resize when viewed on a desktop, a tablet or a smart phone. By having a website that is easily viewed on mobile devices means that you give far greater access to your online content to your viewer. With the introduction of the iPhone and iPad, the use of mobile website viewing has had a staggering increase of users. Getting your website designed as a responsive site is almost essential for the future viewing of your site as more and more people go mobile. Yes, we do design responsive websites.


SEO stands for Search Engine Optimisation. Basically this is the fancy term for a set of systems and rules that when used correctly on your website allow your website to be easily found and read by search engines. This will result in you having a higher organic ranking than a competitor that does not have an site that has been optimised. Read more on SEO.


Our websites are coded using PHP, HTML and MySQL databases. WRD uses a Linux based operating system. Our hosting plans have the ability to run PHP and CGI scripts as well as MySQL Databases, POP email accounts and Webmail, FTP access and Ecommerce. If you are wanting to do your own website hosting, please ensure that your service provider can facilitate the above requirements. Our DNS servers are:

Name Server
Name Server
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Name Server



The Creative Fringe
Unit 6, 51 York Road
Penrith, NSW 2750

Tel: (02) 4732 4766
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White River Design
Tel: (02) 4732 4766  |  Email Us  |  Privacy  |  Terms
The Creative Fringe Unit 6, 51 York Road, Penrith, NSW 2750