When the lion roared, everything went silent while everyone listened in anticipation.

It was 2 days before we were due to close up for the Christmas holidays when a tweet went out that got the ball rolling on our biggest project yet.

There was so much change - and most of us are very uncomfortable with change.

She didn't receive a single phone call or email from the office.

We let our creative juices flow and came up with ideas that not only fit in with our quarterly themes, but also helped grow the business.

Debbie knew that something had to change, and 2011 was the year for it. The time had come to leave home.

It took a lot of hard work, blood, sweat and plenty of tears but we had managed to sell and redirect our attention back to WRD.

When did you realise that running a business was more than just making sales?

It's easy to get distracted by shiny things in business. This was our year for shiny things.