We won't lie, the lockdown took a toll on us.

We were hoping for a slightly quieter year with less stress - we certainly go part of that wish.

This is a very personal message, so please bare with me.

It was all ticking along, but in hindsight, we were in the eye of a storm.

Do you ever have a word for the year that gives you focus and direction?

When the lion roared, everything went silent while everyone listened in anticipation.

It was 2 days before we were due to close up for the Christmas holidays when a tweet went out that got the ball rolling on our biggest project yet.

There was so much change - and most of us are very uncomfortable with change.

She didn't receive a single phone call or email from the office.